Questions & answers

Everything you need to know before the Elves arrive.

✦
Where do you work?

Private homes, condos and estates in Toronto and across the GTA, including Oakville and Mississauga. For cottages and Muskoka, ask us about travel.

How far in advance should I book?

As early as you can — weekends and December fill fastest. Online requests need at least 72 hours’ notice.

Is there a minimum booking?

Yes. Each Elf books for a minimum of 4 hours. All of our packages are built around 4 hours.

Do you supply the alcohol?

No. You supply the alcohol, mix and ice; our Smart Serve certified Drunk Elf sets up and runs the bar. We can send a shopping list for your guest count.

Do you supply the food?

No. The Hungry Elf sets up food stations, keeps them fresh and passes appetizers that you or your caterer provide. We’re happy to coordinate with your caterer or chef.

Is the Strong Elf a security guard?

No. The Strong Elf handles guest support: the door, coats, parking, vendor help and keeping entrances flowing. We don’t provide licensed security.

What do the Elves wear?

Our signature elven look, or tailored black uniforms with a discreet gold Elf insignia for a more understated evening. Tell us which suits your party.

What does the Memory Elf deliver?

Candid photos throughout your event and an edited digital gallery afterwards. Ask about add-ons like a next-day sneak peek or a short highlight reel.

How do I pay?

After we confirm your booking we send an invoice. A deposit holds your date and the balance is due before the event.

Are prices before tax?

Yes. All rates and packages are before HST.

Still wondering about something? Send us a message.

Pick a date. We’ll bring the Elves.

Choose your date and the Elves you need. We’ll confirm availability within one business day.

Book a date